{"id":13,"date":"2025-04-11T11:57:14","date_gmt":"2025-04-11T09:57:14","guid":{"rendered":"https:\/\/demo.casethemes.net\/aramco\/?page_id=13"},"modified":"2025-04-12T16:58:32","modified_gmt":"2025-04-12T14:58:32","slug":"politique-de-remboursement-et-dannulation","status":"publish","type":"page","link":"https:\/\/kristophebillot.com\/en\/politique-de-remboursement-et-dannulation\/","title":{"rendered":"Refund and Cancellation Policy"},"content":{"rendered":"<h1 class=\"\" data-start=\"141\" data-end=\"187\">Refund and Cancellation Policy<\/h1>\n<p class=\"\" data-start=\"188\" data-end=\"226\"><strong data-start=\"188\" data-end=\"226\">Kristophe Billot \u2013 Osteopath DO<\/strong><\/p>\n<h2 class=\"\" data-start=\"270\" data-end=\"304\">1. Osteopathic consultations<\/h2>\n<h3 class=\"\" data-start=\"306\" data-end=\"342\">1.1. Cancellation of appointment<\/h3>\n<p class=\"\" data-start=\"343\" data-end=\"533\">Appointments may be cancelled or postponed. <strong data-start=\"392\" data-end=\"406\">free of charge<\/strong> until <strong data-start=\"415\" data-end=\"449\">24 hours before the scheduled time<\/strong>.<br data-start=\"450\" data-end=\"453\" \/>To do this, please contact us as soon as possible by phone or email.<\/p>\n<h3 class=\"\" data-start=\"535\" data-end=\"575\">1.2. Late cancellation or absence<\/h3>\n<ul data-start=\"576\" data-end=\"940\">\n<li class=\"\" data-start=\"576\" data-end=\"734\">\n<p class=\"\" data-start=\"578\" data-end=\"734\">Any cancellation made <strong data-start=\"605\" data-end=\"638\">less than 24 hours in advance<\/strong> may be the subject of a <strong data-start=\"666\" data-end=\"701\">partial or total invoicing<\/strong> of the amount of the consultation.<\/p>\n<\/li>\n<li class=\"\" data-start=\"735\" data-end=\"940\">\n<p class=\"\" data-start=\"737\" data-end=\"940\">In case of<strong data-start=\"746\" data-end=\"771\">unjustified absence<\/strong>, the consultation may be <strong data-start=\"801\" data-end=\"825\">billed in full<\/strong>.<br data-start=\"826\" data-end=\"829\" \/>This policy aims to ensure smooth operation of the schedule and to respect other waiting patients.<\/p>\n<\/li>\n<\/ul>\n<h2 class=\"\" data-start=\"942\" data-end=\"966\">2. Online payments<\/h2>\n<h3 class=\"\" data-start=\"968\" data-end=\"1018\">2.1. Gift vouchers and prepaid consultations<\/h3>\n<p class=\"\" data-start=\"1019\" data-end=\"1284\">THE <strong data-start=\"1023\" data-end=\"1039\">gift vouchers<\/strong> Or <strong data-start=\"1043\" data-end=\"1079\">consultations paid in advance<\/strong> are <strong data-start=\"1085\" data-end=\"1106\">non-refundable<\/strong>, except in the event of major medical impediment (upon presentation of medical proof).<br data-start=\"1194\" data-end=\"1197\" \/>They can however be <strong data-start=\"1224\" data-end=\"1260\">transferred to a third party<\/strong>, with prior agreement.<\/p>\n<h3 class=\"\" data-start=\"1286\" data-end=\"1316\">2.2. Payment errors<\/h3>\n<p class=\"\" data-start=\"1317\" data-end=\"1518\">In case of <strong data-start=\"1327\" data-end=\"1349\">double payment<\/strong> or of<strong data-start=\"1355\" data-end=\"1382\">error during payment<\/strong>, you can request a refund within <strong data-start=\"1439\" data-end=\"1450\">7 days<\/strong> following the transaction, by contacting us by email or telephone.<\/p>\n<h2 class=\"\" data-start=\"1520\" data-end=\"1549\">3. Right of withdrawal<\/h2>\n<p class=\"\" data-start=\"1550\" data-end=\"1788\">In accordance with current legislation, you benefit from a <strong data-start=\"1613\" data-end=\"1650\">14-day right of withdrawal<\/strong> for any remote purchase of services (e.g.: gift voucher purchased online), <strong data-start=\"1728\" data-end=\"1787\">provided that the service has not yet been used<\/strong>.<\/p>\n<h2 class=\"\" data-start=\"1790\" data-end=\"1805\">4. Contact<\/h2>\n<p class=\"\" data-start=\"1806\" data-end=\"1977\">For any request related to a cancellation, refund or postponement, please contact us:<br data-start=\"1904\" data-end=\"1907\" \/>\ud83d\udce7 <strong data-start=\"1910\" data-end=\"1946\">krisbillot@gmail.com<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Politique de Remboursement et d\u2019Annulation Kristophe Billot \u2013 Ost\u00e9opathe D.O. 1. Consultations ost\u00e9opathiques 1.1. Annulation de rendez-vous Les rendez-vous peuvent \u00eatre annul\u00e9s ou report\u00e9s sans frais jusqu\u2019\u00e0 24 heures avant l\u2019heure pr\u00e9vue.Pour cela, merci de nous contacter d\u00e8s que possible par t\u00e9l\u00e9phone ou par e-mail. 1.2. Annulation tardive ou absence Toute annulation effectu\u00e9e moins de [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":2,"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":5715,"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/5715"}],"wp:attachment":[{"href":"https:\/\/kristophebillot.com\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}